How long does the rose last?
The preserved rose can last 1–3 years or longer with proper care. No water or sunlight needed.

Is the necklace included?
Yes, the necklace is included with every forever rose box.

Does the rose need maintenance?
No. Keep it away from water and direct sunlight to maintain its look.

Is this good for Valentine’s Day?
Yes. It’s designed as a long-lasting alternative to flowers and chocolate.

Do you ship internationally?
Shipping availability depends on location and will be shown at checkout.

Will it arrive gift ready?
Yes. The product comes packaged and ready to gift.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays. During high demand periods like Valentine’s Day, processing may take slightly longer.

Shipping Time
Once shipped, orders usually arrive within 5–10 business days, depending on the destination and carrier. Delivery times are estimates and may vary due to factors outside our control.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Any promotions for free or discounted shipping will be shown at checkout.

Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package.

Lost or Delayed Packages
We are not responsible for delays caused by carriers, weather, or incorrect address information. If your order appears lost, contact us and we will help look into it.

Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged Items
If your item arrives damaged, contact us within 48 hours of delivery with photos so we can help resolve the issue.

All Sales Final
Due to the nature of our products, all sales are final. We do not accept returns or refunds once an order has been placed.

Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery with clear photos of the issue. If approved, we will offer a replacement or store credit.

Wrong Item Received
If you received the wrong item, contact us within 48 hours and we will correct the issue.

Order Cancellations
Orders cannot be canceled once processing has started.

Our plan is to offer meaningful gifts that last longer than traditional options. Instead of selling items that fade, get used up, or get thrown away, we focus on products that hold emotional value and can be kept for years.

We aim to keep pricing fair while still delivering a premium look and feel. As we grow, we plan to expand into more long-lasting gift options for special moments.

Our mission is to help people express love in a lasting way. We believe gifts should mean something and stay meaningful long after the moment passes. We focus on quality, simplicity, and emotional value.